REMINDER TO PARENTS/CARERS

Parentpay Update 

Our catering provider introduced the ParentPay cashless system for school meal payments from September.  Thank you to everyone who has registered on Parentpay, but there is still a high percentage of parents who have not registered.  The benefits of this are:

  • Safe: no cash handling
  • Secure: Set up payments online to pay for meals
  • Peace of mind: Manage your account and see when meals have been taken and how much your child has spent
  • Faster: Reduces queues with faster transactions at the till
  • No identification of pupils on free school meals

It is important that you set up your Parentpay account by October half term, for your child to purchase school meals.  Pupils can only pay for meals through Parentpay with their unique QR code or pin number.

If you require activation details or a QR code or Pin Number, please email parentpay@northtyneside.gov.uk

 

Parent Pay,  our new online payment service – Information Sheet

Parentpay Update

As you will be aware, our catering provider introduced the ParentPay cashless system for school meal payments from September.  As not everyone’s accounts were set up for the start of term parents were initially unable to see their child’s balance on the account.

All accounts have now been synched therefore meals taken, and payments made can now be viewed on your account.  When the accounts were synched on 16th September, meals taken prior to that date have been grouped together as one charge on your account.

For example, your account may show a charge of £9.00 on 16th September, this relates to 4 meals @ £2.25 taken since the start of term.  This will show on a Parentpay report as Adjustment made to match Till balance.

Please check your child’s account regularly to ensure they are only having meals when you want them to.

It is important that you set up your Parentpay account by the end of September in order for your child to purchase school meals.  Please email parentpay@northtyneside.gov.uk if you require your activation details.

 

Further information/links

Student menu 2020 – New Menu

Free School Meals

Check if your child can get free school meals in England and find out how to apply on your local authority’s website.

Your child might be able to get free school meals if you get any of the following:

  • Income Support
  • income-based Jobseeker’s Allowance
  • income-related Employment and Support Allowance
  • support under Part VI of the Immigration and Asylum Act 1999
  • the guaranteed element of Pension Credit
  • Child Tax Credit (provided you’re not also entitled to Working Tax Credit and have an annual gross income of no more than £16,190)
  • Working Tax Credit run-on – paid for 4 weeks after you stop qualifying for Working Tax Credit
  • Universal Credit – if you apply on or after 1 April 2018 your household income must be less than £7,400 a year (after tax and not including any benefits you get)

If your child is eligible for and getting free school meals at any time before 31 March 2022, they’ll remain eligible until this date.

Children who get paid these benefits directly, instead of through a parent or guardian, can also get free school meals.

Your child might also get free school meals if you get any of these benefits and your child is both:

North Tyneside Council Free School Meals Application Form

Val Stothert
Catering Manager, Churchill Community College
Churchill Street, Wallsend,, Tyne & Wear, NE28 7TN
Tel: 0191 2631165
Email: val.stothert@churchillcc.org

We value your opinion!

Understanding the views of students is essential to our work so that we can effectively provide quality meals.

This allows us to gather the views of our students on a range of topics and issues. It also allows us to understand the importance of providing a well-balanced menu daily, weekly, monthly.

We use the results to identify areas of improvement and to identify actions to be taken to respond to key issues. The results are also fed into the planning process which sets out the catering priorities for the coming year.

If you have any suggestions please do not hesitate to email Val Stothert at val.stothert@churchillcc.org

or alternatively, contact North Tyneside Council Catering Services